Thank you for shopping at our website for your favorite products. We are happy to serve you. You may change your mind about the products you have purchased from time to time, and that's perfectly fine. At Virginia Beds, we strive to provide a smooth and easy return and exchange policy.
Delivery within the Arab Republic of Egypt takes 3-5 business days.
Virginia Beds is not responsible for any damage caused during shipping.
Any delays in delivery due to external factors affecting the shipping company are not the responsibility of Virginia Beds.
If the order is returned by the shipping company due to an unnecessary return, duplicate order, or an error in the entered address, the customer will be responsible for the return shipping costs.
We do not change the customer's address; delivery will be to the address provided by the customer.
Orders are processed for shipment during regular business hours.
Deliveries will be made to the customer's address or branch, depending on availability with the shipping company.
The estimated delivery time is approximate and may take up to 10 business days.
We are not responsible for any shipping delays due to incorrect information.
In the event of a return due to incorrect information, the customer is responsible for the return shipping costs.
Shipping time is calculated from the date the order is handed over for shipment.
The store may also change the shipping company if deemed necessary for the order's benefit (for example, to expedite shipping).
Once an order is shipped, the customer cannot modify or cancel it.
After the order is shipped, the customer should follow up with the shipping company to confirm receipt of the shipment.
If the customer does not receive a tracking number, they should contact the store to obtain it.
If shipping is delayed due to the shipping company, a replacement will be provided.
If the customer's shipment is delayed due to the shipping company, the replacement will be provided. If the shipment is not received within the specified timeframe, the customer must claim the item within three business days using the provided contact methods.
Failure to contact the store within three business days will result in the customer forfeiting their right to compensation for the order.
If the customer does not contact the store within three business days, the store will not be able to process the shipment.
